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If there’s one takeaway from the N.T.S.B. statistics, it’s this: flight attendants are in a hazardous business. When planes hit turbulence, the pilots and passengers are usually in their seats. The flight attendants are often still on their feet. They get nearly eighty per cent of the serious injuries caused by turbulence, and, for every one of those injuries, a 2001 study found, another seventy flight attendants get minor injuries. Nearly a third of the time, they have no idea the turbulence is coming.
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